Compatible Brother TN-2010 (Top View with Clip On)
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Compatible Brother TN-2010 (Top View with Clip Removed)
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Compatible Brother TN-2010 (Bottom View)
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Compatible Brother TN-2010 (Side View)
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Compatible Brother TN-2010 (Side View)
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When the printer LCD shows a 'Replace Toner' message, you will need to replace the toner cartridge.
Replacing the toner cartridge
1. Ensure that the machine is turned on.
2. Open the front cover on the printer.
3. Remove the combined toner cartridge and drum unit from the printer.
4. Push down the green lock lever on the drum and remove the toner cartridge from the drum unit.
5. Unpack the new toner cartridge. Gently shake the cartridge from side to side 5-6 times to evenly distribute the toner inside the cartridge.
6. Remove the protective cover from the cartridge.
7. Insert the new toner cartridge firmly into the drum unit so that it locks into place. The green lock lever will lift automatically when installed correctly.
8. Clean the corona wire inside the drum unit by carefully sliding the green tab from left to right several times.
9. Install the combined toner cartridge and drum unit back into the printer.
10. Close the front cover.
Problem: Printing blank pages / fading on print
Printouts are coming out very faded or blank
Resolution
- Remove the toner cartridge from the printer
- Gently rock the toner cartridge from side to side
- Re-insert the cartridge
- On the front of the drum unit there is a green tab - slide it from right to left a few times
Problem: Toner light is on
The toner cartridge has been installed but the toner light is remaining on
Please Note:
The series of printer you use will alter the troubleshooting. Please use the appropriate troubleshooting for your printer.
Resolution For The HL Printer Series
- 1. Power off the printer and open the front cover.
- 2. Whilst holding down the GO button, turn the printer on.
- 3. When all 3 lights are lit (pictured) release the GO button and press GO twice.
- 4. Once all 3 lights turn back on, press GO 5 times and wait for for the toner and drum light to turn off
- 5. Once this happens, close the front cover and restart the printer.
- 6. This will remove the toner light and allow for continuous printing
Please note:
- This error message may appear more than once during the life of the cartridge
- This process resets the toner levels of the cartridge. You can judge whether your cartridge needs replacing by looking for deterioration in print quality
Resolution For The DCP Printer Series
- 1. With the printer turned on, open the front cover to access the toner
- 2. Press the Clear button.
- 3. Press the Start button. (When you press START the screen should clear.)
- 4. Press the Down Arrow button.
- 5. Press the Up Arrow button. (When you press the down arrow an 'E0' should appear, which will change to '00' when you press the up arrow)
- 6. When it says accepted, press the OK button.
- 7. Close the front door.
Please note:
- This error message may appear more than once during the life of the cartridge
- This process resets the toner levels of the cartridge. You can judge whether your cartridge needs replacing by looking for deterioration in print quality
Resolution For The MFC Printer Series
- 1. Open front cover (This will produce the message 'Cover is open')
- 2. Press the clear / back button (This will produce the message 'Replace drum?')
- 3. Press *00 (Star, zero, zero)
- 4. Wait for the 'Accepted' message to appear
- 5. This will clear the low toner error message and will allow for continuous printing
Please note:
- This error message may appear more than once during the life of the cartridge
- This process resets the toner levels of the cartridge. You can judge whether your cartridge needs replacing by looking for deterioration in print quality
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