Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Replace Toner
After installing displays message “Toner Life End” or “Replace Toner"
Resolution for HL Printers
- Open the front cover, and keep it open while you take the following steps.
- Switch off the printer.
- Hold down the “Start” or “Go” button while turning on the printer.
- Release the “Start” or “Go” button.
- Now, press the “Start” or “Go” button twice.
- Wait for a moment.
- Now, press the “Start” or “Go” button five times.
- You are ready to close the cover, and the “Ready” light should be the only light that is now on.
This image shows the front of the cartridge.
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The back of the cartridge can be seen in this image.
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This image shows the left side of the cartridge, the orange cover must be removed before installation.
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The right side of the cartridge can be seen in this image, do not remove the plastic cap
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Printers that use Brother TN3380 cartridges
To see a full list of products that work in your printer, click on the model name below:
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