Problems you may encounter
Problem: Faded Output
Printouts are coming out faded.
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Vertical Toner Lines/ Streaky
Printouts have vertical toner lines down the page
- Check the drum for any scratches being careful not to touch the surface of the drum.
- Using a dry lint free cloth wipe the drum removing any excess toner.
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