Compatible HP 364 (Top View)
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Compatible HP 364 (Bottom View)
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Compatible HP 364 (Front View)
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Compatible HP 364 (Back View)
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Compatible HP 364
(Side View + Batch Code Location)
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Compatible HP 364
(Side View No Clip)
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Compatible HP 364
(Bottom View No Clip)
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Compatible HP 364
(Chip View)
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Problems During Installation
If there has been a full set of genuine cartridges installed in the printer prior to installing the new compatible cartridges then a full compatible cartridge replacement may be required if the error message (Cartridge is not compatible) appears
If this error message still appears after this troubleshooting or you don't have a full set of compatible cartridges available please consult the "Problems you might encounter" section below
- This incompatible cartridge error message appears when the printer detects that there is both genuine and compatible cartridges installed in the printer
- To do a full genuine to compatible replacement please follow the steps below:
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- 1. Remove all the cartridges currently installed in the printer and turn the printer off. Leave it off for 15 minutes then turn it back on
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- 2. Re-install a full set genuine HP ink cartridges in the printer - These genuine cartridges can be half full or even empty
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- 3. Once the genuine cartridges have been detected, remove and the replace them with compatible cartridges.
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- 3a. Note: This must be done in one go
Problem: Error (Cartridge is not compatible)
The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared
Resolution
- 1. Remove the affected cartridge/cartridges from the printer
- 2. Turn the printer off and wait for 2 minutes
- 3. Turn your printer back on and wait for a further 2 minutes
- 4. Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time
Problem: Fading on print
Printouts are very faded print or there is a lack of print on the page
Resolution
- If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans
- Leave 20 minutes between each clean
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- All trademarks, photos and logos included on this information sheet are the property of their respective owners.
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- Deskjet 3520 e-All-in-One
- Officejet 4610 All-in-One
- Officejet 4620 e-All-in-One
- Officejet 4622 e-All-in-One
- Photosmart 5510
- Photosmart 5510 e-All-in-One
- Photosmart 5512 e-All-in-One
- Photosmart 5514 e-All-in-One
- Photosmart 5515
- Photosmart 5520 e-All-in-One
- Photosmart 5522 e-All-in-One
- Photosmart 5524
- Photosmart 5525 e-All-in-One
- Photosmart 6510 e-All-in-One
- Photosmart 6520 e-All-in-One
- Photosmart 6525 e-All-in-One
- Photosmart 7510 e-All-in-One
- Photosmart 7520 e-All-in-One
- Photosmart All-In-One
- Photosmart B010a All-in-One
- Photosmart B109a All-In-One
- Photosmart B109c All-In-One
- Photosmart B109d All-In-One
- Photosmart B109f Special Edition
- Photosmart B109n Wireless
- Photosmart B109q Wireless
- Photosmart B110a Wireless e-All-In-One
- Photosmart B110b Wireless e-All-in-One
- Photosmart B110c Wireless e-All-In-One
- Photosmart B110d Wireless e-All-In-One
- Photosmart B110e Wireless e-All-In-One
- Photosmart B110f Wireless e All-in-One
- Photosmart B8550
- Photosmart B8553
- Photosmart C5380
- Photosmart C5383
- Photosmart C5390
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- Photosmart CN245b Wireless e-All-In-One
- Photosmart D5460
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- Photosmart eStation C510
- Photosmart eStation C510a
- Photosmart Plus All-In-One
- Photosmart Plus B209
- Photosmart Plus B209a
- Photosmart Plus B209b
- Photosmart Plus B209c
- Photosmart Plus e All-In-One B210
- Photosmart Plus e-All-In-One B210a
- Photosmart Plus e-All-In-One B210b
- Photosmart Plus e-All-In-One B210c
- Photosmart Plus e-All-In-One B210e
- Photosmart Premium All-In-One
- Photosmart Premium C309
- Photosmart Premium C309g
- Photosmart Premium C309h
- Photosmart Premium C309n
- Photosmart Premium C310
- Photosmart Premium e-All-In-One
- Photosmart Premium e-All-In-One C310a
- Photosmart Premium Fax
- Photosmart Premium Fax C309a
- Photosmart Premium Fax C309c
- Photosmart Premium Fax e-All-In-One C410b