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Compatible HP 364 (N9J73AE-REM)

  • Updated

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Compatible HP 364 (Top View)
Compatible HP 364 (Bottom View)
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Compatible HP 364 (Front View)
Compatible HP 364 (Back View)
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Compatible HP 364
(Side View + Batch Code Location)
Compatible HP 364
(Side View No Clip)
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Compatible HP 364
(Bottom View No Clip)
Compatible HP 364
(Chip View)
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Problems During Installation

If there has been a full set of genuine cartridges installed in the printer prior to installing the new compatible cartridges then a full compatible cartridge replacement may be required if the error message (Cartridge is not compatible) appears

If this error message still appears after this troubleshooting or you don't have a full set of compatible cartridges available please consult the "Problems you might encounter" section below

  • This incompatible cartridge error message appears when the printer detects that there is both genuine and compatible cartridges installed in the printer
  • To do a full genuine to compatible replacement please follow the steps below:
  • 1. Remove all the cartridges currently installed in the printer and turn the printer off. Leave it off for 15 minutes then turn it back on
  • 2. Re-install a full set genuine HP ink cartridges in the printer - These genuine cartridges can be half full or even empty
  • 3. Once the genuine cartridges have been detected, remove and the replace them with compatible cartridges.
3a. Note: This must be done in one go

 

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Problem: Error (Cartridge is not compatible)

The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared

Resolution

1. Remove the affected cartridge/cartridges from the printer
2. Turn the printer off and wait for 2 minutes
3. Turn your printer back on and wait for a further 2 minutes
4. Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time

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Problem: Fading on print

Printouts are very faded print or there is a lack of print on the page

Resolution

  • If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans
  • Leave 20 minutes between each clean

 

 

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