Problems you might encounter
Problem: Faded Output
Printouts are coming out faded.
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Faint Characters on Printouts
Printouts have faint characters / letters appearing down the page
- Print 15-20 pages and see if the problem persists.
- Colour LaserJet 3800
- Colour LaserJet 3800dn
- Colour LaserJet 3800dtn
- Colour LaserJet 3800n
- Colour LaserJet CP3505
- Colour LaserJet CP3505dn
- Colour LaserJet CP3505n
- Colour LaserJet CP3505x