Problem: Error (Replace Toner) or Error (Toner Low)
The cartridge is reporting that it's low on toner or reporting the error message (Replace toner).
Resolution
- Open the front cover. (You don't have to hold it open, you can rest it down so long as it doesn't shut fully)
- Press both the SECURE and CANCEL buttons at the same time.. You may have to do this a couple of times for the menu to show.
- Use the UP and DOWN arrow to select the type of toner you have.
- Push OK to reset selected toner counter.
- When you see ACCEPTED on the display the count is reset.
- Close the front cover.
Note: The front cover needs to remain open during all of these steps
Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
| This image shows the front of the cartridge, the large label displays the product code and colour. |
|
|
|
The back of the cartridge can be seen in this image, the barcode is displayed on the label shown.
|
|
|
|
This image shows the left side of the cartridge, the orange protective clip must be removed before installation.
|
|
|
|
The left side of the cartridge shows the clear plastic protector, this also needs to be removed before installing. Use the handle to help insert the cartridge into the printer.
|
|
|
Printers that use Brother TN-3480 cartridges
To see a full list of products that work in your printer, click on the model name below:
|
|
|
All trademarks, photos and logos included on this information sheet are the property of their respective owners.