Problem: Black Smudge on Printed Pages
Prolonged printing exposure of the drum frame might lead to toner build-up. alternatively, toner powder might be leaking from toner cartridges onto the drum frame.
Resolution: check the drum frame surface for toner residue or damage and check the toner for leaks. If any, replace the damaged parts.
Problem: Faint or Faded Prints
Toner powder contamination can be found under the printer’s paper feed roller, often due to dust and toner build-up.
Resolution:
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Clean the printer’s paper feed roller thoroughly to remove any toner powder or dirt.
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After cleaning or replacement, print a test page to verify if the issue is resolved.
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